Responsibilities:  Manage (outsourced) delivery of service capabilities  Escalate / resolve issues  Administration of change process  Ensuring operation and integration of CAB structures across ITS  Reporting/Scheduling of Changes  Change Freeze Administration  Ensuring Change Management process is Compliance to Standard  Assisting in Audit and Remediation process  Conduct Change BAU Monthly compliance health check.  Review and Update Operations Guide for Change Management  Play an active role in improving the Change Management service in line with the functional strategy.  Provide input, document requirements and support the design and delivery of training programs for change management.  Consult and coach project teams  Integrate change management activities into project plan  Define and measure success metrics and monitor change progress  Manage the change portfolio  Requirements:  Degree Holder...